Waiting time for immigrants' passports is four months

This means that we process most immigrant passport and travel document cases within four months. The waiting time starts running from the date your case is received by UNE. You will be notified as soon as we have considered your appeal.

What can you do to ensure your case is processed as quickly as possible?

You can ensure that we have all the documents we need to consider your case. You don't need to send us the same documents that you have already submitted to UDI.

UDI has a checklist for the documents required in immigrant passports and travel document cases (external link).

It is also important that you read UDI's decision and the reason for rejecting your case.

When do we spend more time than estimated?

Sometimes it takes more time than normal for us to consider a case. There is usually a reason for this, for example that we are waiting for information from you as the appellant or that we need information from other sources, such as an embassy, the police or UDI.

Waiting times may change

We will update the information on this page once a month.

Read more about how UNE considers travel document-cases here.