Contact UNE by phone

Phonenumber: (+47) 21 08 50 00

Opening hours:

  • The switchboard: Monday to Friday between 08.30 - 15.30
  • The information service: Monday to Friday between 09.00 and 11:00 and 12.00 - 15.00.

The Information Service answers questions about the status of your case. For example the legal status of your residence permit or whether we have received any documents you may have sent us. 

Please have your case number (DUF-number) available before you call.

How to send us information

If you have new information about your case, it is important that you send it to us.

How to send us information electronically

We generally encourage the use of electronic channels as it is faster and more flexible.

All lawyers are asked to use E-dialog to send information to us.

If you have a Norwegian 11-digit personal number, you can send the information electronically through secure digital transmission (KS SvarUT) (external link).

If you send us information by e-mail to postmottak@une.no, we can receive information sent to us in the most common file formats. We will contact you if we get information in a file format we do not have access to. Please do not send sensitive personal data by e-mail.

Forms for sending us information about authorisation, identity and reversal can be dowloaded from this page.

Postal address

If you want to send us information by post, use this address:

Utlendingsnemnda
Postboks 2108 Vika
NO-0125 Oslo, Norway

The Board Hearing Adminstrations Office (INKA) only answers questions about summons to board hearings. If you have other questions, please contact our Information Service.

Phonenumber: (+47) 21 08 51 26 E-mail: mail_inka@une.no

UNE's suppliers are required to send invoices electronically (EHF-format) to: Org.nr. 982019095

Invoices that can't be sent electronically, can be sent by post to:
Utlendingsnemnda
Fakturamottak DFØ
Postboks 4746
NO-7468 Trondheim
Norway

Street address: Stenersgaten 1 B/C, 6th floor, same building as Oslo City