E-mail: postmottak@une.no
Postal address:
Utlendingsnemnda, Postboks 2108 Vika, NO-0125 Oslo, Norway
Phone: (+47) 21 08 50 00

How to send us information

If you have new information about your case, you can send it to:

Postboks 2108 Vika
NO-0125 Oslo

If you send us information by e-mail, we can receive information sent to us in the most common file formats. We will contact you if we get information in a file format we do not have access to. Please do not send sensitive personal data by e-mail.

If you have a Norwegian 11-digit personal number, you can send the information electronically through secure digital transmission (KS SvarUT) (external link).

Lawyers can use E-dialog.

Find forms for sending us information about authorisation, identity and reversal here.

The Information Service answers inquiries about your case

Phone: (+47) 21 08 50 00

Opening hours:
Monday to Friday between 09:00 – 11:00 and 12:00 - 15:00. 

The Information Service answers questions about the status of your case. For example the legal status of your residence permit or whether we have received any documents you may have sent us. If you have applied for protection (asylum) or travel documents, the Information Service may forward your call to the case officer in charge. In all other cases, the Information Service will answer your questions.

Please have your case number (DUF-number) available before you call.

Street address: Stenersgaten 1 B/C, 6th floor, same building as Oslo City

The Board Hearing Adminstrations Office (INKA) only answers questions about summons to board hearings. If you have other questions, please contact our Information Service.

Phone: (+47) 21 08 51 26 Email: mail_inka@une.no

UNE's suppliers are required to send invoices electronically (EHF-format) to: Org.nr. 982019095

Invoices that can't be sent electronically, can be sent by post to:
Fakturamottak DFØ
Postboks 4746
NO-7468 Trondheim